Frequently Asked Questions
Need help? Refer to the questions below for some guidance. If none of the questions answer your inquiry, visit our Help Desk and submit a ticket
How do I place an order?
You can place your order by sending us a message here on our page (via social media direct message, email, or google forms order form).
Please include the cake design, size, flavor, and your preferred pick-up or delivery date.
How many days in advance should I order?
We recommend placing your order at least 3–5 days in advance to make sure we can prepare your cake.
Do you accept rush orders?
We sometimes accept rush orders depending on availability. Please send us a message to check if we can accommodate your request.
Do you customize cakes?
Yes! We love creating custom cakes based on your theme, inspiration photo, or special occasion.
What flavors do you offer?
Some of our Best Sellers are:
- Caramel Custard
- Chocolate
- Strawberry Cream
- Lemon Blueberry (chef’s pick)
- Carrot
- Pistachio buttercream
- Mocha flavor
How much are your cakes?
Prices depend on the size, design, and details of the cake. Send us your preferred design, and we’ll gladly provide a quotation.
Do you offer delivery?
Yes, we offer delivery through courier services. We can help book for you via Lalamove, or you may also schedule a pick-up.
Sedan Car is recommended as our buttercream cakes use all-butter buttercream, which easily melts in high temperatures.
We also recommend delivery with a Styro box and ice gel which will have a minimal additional fee.
What are your payment options?
We accept GCash and bank transfer.
Where are you located?
We are located near SM Fairview – 21 St. Jude street, Sacred Heart Village Novaliches QC.
➤ 21 St. Jude Street, Sacred heart Village, Novaliches Quezon City
☎︎ 0919-0052474
✉︎ aliveandcakin@gmail.com
© 2026 Alive n’ Cakin | All Rights Reserved
About the Company
Alive and Cakin’ is a Quezon City–based bakery known for its detailed and stunning floral cakes and cupcakes. Alive and Cakin is a go-to choice in the Philippines for cakes that are as heartfelt and memorable as the celebrations they’re made for.